Volver Studio

We are people who believe in people, and trust them.

We work with companies and individuals, walking beside them through their evolution: organizational, professional, personal. We are based in Lugano - and we go wherever our support is needed.

Let’s talk

Line illustration - the return as the beginning of evolution

About us

Every evolution begins with a return.

We walk with people and organizations through their evolution: in the turning points, while navigating uncertainty, as much as in the moments that call for holding a steady course toward a clear, defined destination.

Whether it means answering specific training needs with focused work, designing structured journeys of longer breath, or creating experiences worth living, Volver walks with you.

Listen0:00

I’m Lisa Bonfatti, and I warmly welcome you to Volver Studio.

Why Volver

Volver means to return.

To what is essential, to what matters. Even to your own steps.

e-volve

setting out again with new momentum

re-volve

looking at it from another perspective

in-volve

head, heart, the people

To e-volve and set out again with new momentum, you need to take a step back. Sometimes, instead, you have to re-volve a situation - turn it over and start looking at it from another perspective. And it is when we manage to in-volve - head, heart, and the people we share a destination with - that the journey toward a new shore becomes an experience you don’t forget.

Ready to set out?

Who brings Volver to life

One vision, and a network around it.

Volver was born from the conviction of Lisa Bonfatti, the Studio’s founder, that what determines the strength of a result is not so much having reached it, but the way you got there: which thoughts did we cultivate, which decisions were taken, how did we enter into relationship with the other people involved?

Around this vision a network of professionals has gathered - trainers, coaches, facilitators and experts from different fields - with whom we answer the needs and the questions of companies and people.

From transversal skills to philosophical reflection on AI and organizations, from psychological wellbeing to physical and mental recovery, everyone who works with Volver brings a piece the journey needs.

And they do it in whichever language you prefer: Italian, German, English, French.

What we do

Three directions, one way of working.

Organizations, people, connections: three different points of application, one shared perspective.

Organizations

Do you lead an organization, or are you part of one?

For organizations

Beside those who lead the organization.

Discover

People

Do you want to invest in yourself, beyond your role?

For people

The person, beyond the role.

Discover

Connections

Are you looking for a space to create new connections?

For connections

Where real connections are born.

Discover

How we work

The change that lasts is the change you train.

Together first, then in real situations, with and beside people. The Volver method rests on three pillars.

Awareness

We start from the questions, not the answers. Our work helps people bring out what they already carry inside, through listening and coaching.

Tools

We bring models that are clear, applicable and relevant to the context. Working on how you think changes how you act - and the other way round.

Integration

We anchor new behaviours in real situations until they become part of them. Scientific evidence on how the brain works guides our approach and tells us why some changes last and others don’t.

Our tools

Alongside this we bring internationally recognised tools and methodologies.

Hogan Assessment

Internationally validated psychometric instruments to read personality, motivations and behavioural risks at work. Objective data for decisions on selection, development and leadership.

Think on Your Feet®

The method for organising your thinking and communicating with clarity in real time, even under pressure, even without preparation. Because a first impression is built in the first thirty seconds.

LEGO® SERIOUS PLAY®

A maieutic facilitation method that goes through the hands before the words. Building in order to think: surfacing ideas, tensions and perspectives that language alone cannot bring up.

Leadership in the Cockpit by Capitum

At the controls of an airliner, in a real flight simulator. Deciding under pressure, managing risk, communicating as a team when error is not an option: leadership tested in the minutes that count.

Volver Experience Labs (VEL)

Experiential journeys outside the classroom to train leadership, collaboration and trust. You learn by doing - and what you live through stays.

Three true stories

What happens when you work this way.

Culture

From values on paper to behaviours lived

Leadership team · over 800 people trained in 3 months

Twenty values: perfectly clear, beautifully written, ambitious… and somehow far from the people. With the leadership team we worked to bring them down to five essential ones and translated them into behaviours and competencies: concrete, observable, actionable, all the way to the front line. And since, when it comes to results, what matters is not only what you achieve but also how you achieve it, they became an integral part of the company’s evaluation system. Over 800 people trained in 3 months, to set off a change of company culture that had been sought for years.

Because culture becomes culture when it is lived.

People

Customer care, a hard stretch

Customer care · digital service disruptions

Sometimes things don’t work the way they should. And the first to make themselves heard are the users: disappointed, angry, at times exasperated. Holding those strong emotions was the customer care team - with the will to help, and the awareness that it would take a little more time before the situation was resolved. The wish to do their job well was turning into a cage: people read that «well» in one way only, solve it immediately, and not being able to generated frustration and tension. We worked on a shift of paradigm and on awareness of oneself and one’s role, widening what it meant. With a psychotherapist we came to understand what generates stress, and how to handle it. The result: the capacity to stand inside tension without being subjected to it, and a recovered sense of usefulness toward customers.

From «the ones who have to fix everything, right now» to a point of reference for anyone who needs to be heard.

Leadership

A small company, fewer than 15 people

Small company · ten years, two founding partners

At the ten-year mark, with significant results behind them, the two founding partners felt the time had come to take stock and question the quality of their own leadership. That is where we started: a transparent assessment of how they lead, with strengths, shadow lines, unconscious automatisms. Then a high-potential coaching journey to develop in them the key competencies in managing people and the business. The final goal: bringing that approach to their first reports, and then to the whole team.

Leadership is built one decision at a time, with humility and courage.

Where we are

The heart of the Studio.

There is a place, in Lugano, that already invites you to come back.

This 1950s building, designed by the architect Rino Tami, was once a factory: microcomponents for watchmaking were built here, minuscule and exceedingly precise pieces, for Audemars. Today those same walls hold ateliers, offices and homes for those who choose to return to the essential while renewing themselves.

Outside, the palm trees, and the lake five minutes away. Inside, reclaimed materials, the patina of history, silence. And the rare feeling of having room: for yourself, for others, for what matters.

It is here that we can host journeys, workshops, round tables, happenings and experience labs. But also, simply, meetings, conversations, pauses that recharge.

Welcome! You are in the right place.

Involve

Now only one thing is missing: actually meeting.

This is what involving means: pulling you into the movement, no longer watching from outside, walking a stretch of road together. From here on, you decide how.

Talk to our AI

Where would you like to start?

Start a conversation with the voice of Volver: our AI listens and responds in real time. Pick a topic to begin - or just start talking, no topic needed.

OrganizationsYou lead or belong to an organization PeopleYou want to invest in yourself, beyond the role ConnectionsYou are looking for new connections and experiences In generalNot sure where to start? Let’s talk